Support

Customer Support

SBKorea is here to help

Contact

How to Reach Us

Please feel free to contact us with any questions

Phone

+82-2-6953-5003

Mon–Fri, 10:00 AM – 5:00 PM (KST)

Email

support@sbkorea.kr

Received 24 hours a day

Business Hours

AM 10:00 ~ PM 05:00

Lunch break 12:00 PM – 2:00 PM

Notice

Notices

FAQ

Frequently Asked Questions

Answers to the questions our customers ask most often

How can I make an inquiry about using your services?

Please contact us by phone (+82-2-6953-5003) or email (support@sbkorea.kr), and a specialist will assist you.

What contract and payment options are available?

We accept credit card, bank transfer and tax invoice billing, and support monthly or annual contracts. Please contact our sales team for details.

Can I tour the data center?

Data center tours are available by advance reservation. Please contact our customer support team.

Is support available outside business hours?

Our data center and hosting services are monitored 24 hours a day, 365 days a year, and we respond immediately to urgent incidents.